Location: Darlington

Hours (per week): 40

Wage (per hour): National Minimum Wage appropriate to age of successful candidate

Vacancy Description:

• Greet guests;
• Ensure guest care and service is professional and carried out regurlarly;
• Assist guests with orders and any needs;
• Report to the manager regarding any complaints or issues;
• Responsible for cash handling;
• Understand and follow appropriate sections of the Health and Safety at Work At 1974;
• Understand and follow COSHH regulations;
• Understand and follow appropriate sections of the Food Safety Regulations;
• Understand and follow appropriate sections of the Licensing Law regarding the sale and service of alcohol;
• Telephone duties.

Skills Required:

• Excellent customer service skills;
• Ability to use computerised till (with training);
• Ability to execute all areas of the job;
• A good level of numeracy to assist with cash handling;
• Confident when speaking to and dealing with guests;
• Able to cope with a large amount of standing and working on your feet for periods of time.

Personal Qualities:

• Well presented, clean and smart at all times;
• Aware of hygiene standards within food service and able to abide by  these;
• Articulate when speaking to customers.

Training:

The training, which the successful applicant will receive, is NVQ Level 2 Hospitality, with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

How to Apply:

To apply for this position please contact  Future Strategies on 0191 262 8029, via email web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: Bridlington, East Yorkshire

Hours (per week): Monday- Friday 9am-5pm

Wage (per hour): £2.60

Vacancy Description:

• Working in a Domiciliary Care Agency administration office;
• Respond effectively to routine enquiries from staff, customers and general public;
• Perform switchboard and reception duties;
• Undertake word processing duties as required;
• Assist in the preparation of Payroll (Sage software);
• Prepare financial reports for management;
• Record and process daily outgoing post;
• Replenish stocks of paper, envelopes and toiletries regularly;
• File, update and retrieve material, manually and electronically;
• Create and manipulate spreadsheets;
• Create and manipulate databases;
• Diary Management;
• Undertake reprographic work;
• All other general administration duties as and when required.

Skills Required:

• An understanding and appreciation for the need to observe Equal Opportunities and Health and Safety Policies;
• Ability to work in a fair way when providing a service to all clients;
• Flexibility to be able to respond to requests and requirements from managers and manage workload effectively and efficiently;
• Ability to appreciate and observe complete confidentiality;
• Good level of literacy, numeracy and IT skills.

Personal Qualities:

• A good communicator who can use various methods such as telephone, face to face, e-mail, letter etc.
• Professionalism at all times;
• Committed to the job role and prepared to put in the effort to complete tasks to a high standard but also to complete relevant traaining;
• Ability to work in a team and on your own;
• Able to use initiative.

Training: The training, which the successful applicant will receive, is NVQ Level 2 Business Administration with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email: web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: Gosforth

Hours (per week): Monday – Friday 9am-5pm

Wage (per week): £91.00

Vacancy Description:

• This role has been created specifically for a dynamic individual, who has completed a Level 2 IT and Telecoms Professional qualification and would like to undertake a Level 3 IT and Telecoms professional qualification;
• Act in a tier 1 function to support other tiers and this could eventually lead to tier 2/3 role if successful.

Skills Required:

• Level 2 IT and Telecoms Professional qualification;
• Excellent communication skills, both written and verbal;
• Relay and manage people’s expectations relating to the resolution of technical issues and confident in their own ability in the use of IT applications.

Personal Qualities:

• Honest and Trustworthy;
• Dedicated;
• Able to work in a team;
• Good people skills;
• Good communications skills;
• Progressive, innovative and practical.

Training:

The training, which the successful applicant will receive, is NVQ Level 3 in Professional Competence for IT and Telecoms Professional with Key Skills and Level 3 BTEC Certificate in ICT systems and Principles, Professional Learning and Thinking Skills.

To apply for this position please contact Future Strategies on 0191 2628029, via email web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: Ferryhill, County Durham

Hours (per week): Monday – Friday 9am-4:30pm

Wage (per hour): £2.60

Vacancy Description:

• Serving customers in a cafe;
• Table and Counter Service;
• Assisting with deliveries;
• Food preparation;
• Cash Handling;
• Cooking;
• Stock Management.

Skills Required:

• Excellent Customer Service;
• Excellent Communication Skills;

Personal Qualities:

• Experience of customer interaction;
• Use own initiative;
• Friendly.

Training:

The training, which the successful applicant will receive, is NVQ Level 2 Customer Service, with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email: web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: Prudhoe, Northumberland

Hours (per week): Monday- Friday 9am-5pm

Wage (per hour): £2.60

Vacancy Description:

• Working in a professional business to provide support to the assisting manager;
• Answering telephone calls and taking appropriate messages;
• Arranging appointments;
• Arranging first aid training courses and attendees;
• Responding to e-mails;
• Preparing of general admin letters;
• Filing and photocopying;
• Upkeep of company database;
• Preparation of information packs to send via post or e-mail;
• Preparation of office manuals;
• Greeting visitors;
• Gathering of information/research as directed.

Skills Required:

• Excellent telephone manner;
• Good communication skills;
• Ability to work accurately and efficiently;
• Ability to follow instructions;
• Good IT skills;
• Able to use own initiative.

Personal Qualities:

• Ability to maintain a good working relationship with clients, employees and suppliers;
• Quality of care and pride in your work;
• Professional manner at all times;
• Commitment to personal development and training.

Training:

The training, which the successful applicant will receive, is NVQ Level 2 Business Administration with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: Seaton Delaval and North Shields

Hours (per week): 30 Hours Per Week

Wage (per hour): £2.60

Vacancy Description:

• Apprentice Salon Assistant to work for a company who owns 3 tanning shops;
• Meeting and greeting members of the public at the reception area;
• Ensuring customers feel comfortable and at ease;
• Administering UV tanning in line with current legislation;
• Maintaining hygiene standards of the salon and tanning equipment;
• Answering the telephone;
• Cash handling;
• Replenishing stock/ maintaining stock levels;
• Providing good customer service and up-selling products to maximise revenue;
• Keeping an accurate diary of appointments.

Skills Required:

• Excellent Customer Service;
• Good telephone and face to face manner;
• Awareness of Health and Safety;
• IT literate;
• Current driving licence.

Personal Qualities:

• Helpful, friendly and polite;
• Keen to develop own skills and undergo training;
• Good timekeeping and punctuality;
• Reliable and honest especially when cash handling;
• Able to work individually and as part of a team.

Training:

The training, which the successful applicant will receive, is NVQ Level 2 Customer Service, with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email: web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: North Shields

Hours (per week): 30 Hours over 7 days. Monday – Friday 8am-6pm

Wage (per hour): £2.60

Vacancy Description:

• Working in the warehouse to ensure customer’s goods are stored safely and fully protected;
• Handling goods in a safe manner to prevent injury to yourself or damage to customers property;
• Maintaining a clean and tidy working environment;
• Following company procedure for logging incoming and outgoing deliveries;
• Driving a van to assist in removal services;
• Correct use of packing materials to secure customer’s goods;
• Dealing with enquiries form the general public.

Skills Required:

• Confident when communicating with customers;
• Friendly and efficient;
• Able to work as part of a team or individually;
• Able to cope with manual work, lifting heavy items;
• Full UK driving licence essential.

Personal Qualities:

• Friendly and polite;
• Able to use initiative to provide an efficient service;
• Good timekeeping;
• Awareness of Health and Safety;
• Keen to develop own skills and undergo further training.

Training:

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email: web@futurestrategies.co.uk or via the Enquiry Form on the website.

Future Strategies proudly sponsored the Role model of the Year Award, for the second year in a row. Adrienne Wilson, of South Shields, was named Role Model of the Year and presented her award by FSC employee Sharon McGorrigan (Head of Academy Operations) and Jade Thirlwall from Little Mix.

The 74-year-old began working at Margaret Sutton School in Ashley Road, South Shields, in 1968 and stayed until the day she retired. Adrienne did not have the heart to totally give up her job and she continues to volunteer at the school three days a week.

When collecting her award Adrienne said: “I’m really shocked, I’m shaking. I wasn’t expecting it at all, but it’s so nice to be recognised.”

Sharon McGorrigan said: “Adrienne has worked really hard to give back to the community and it’s a real pleasure to give this award to someone who deserves it so much.”

Role Model of the Year Winner, Adrienne Wilson, centre, with Sharon McGorrigan and Little Mix star Jade Thirlwall, left.

Location: West Denton, Newcastle upon Tyne

Hours (per week): Monday- Friday 9am-5:30pm

Wage (per hour): £2.60

Vacancy Description:

• Working in a busy Estate Agency delivering Administrative and Customer Service support;
• Meeting and greeting customers;
• Dealing with enquiries both in person and over the telephone;
• Using a computerised system to provide information to clients;
• Producing sales particulars for clients interested in properties;
• Arranging and booking property valuations and viewings;
• Liaising with other members of the team to provide a full service such as energy surveys, mortgage advice etc;
• Diary Management;
• Filing, Faxing and Photocopying;
• Dealing with incoming and outgoing post;
• Data Entry;
• Word Processing;
• Maintaining stationery levels.

Skills Required:

• Good level of general education, especially in Maths and English;
• IT literate with good knowledge of Microsoft packages;
• Good communication skills are essential;
• Willingness to assist customers;
• Provide advice and information;
• Maximise branch profits by offering additional services which may be relevant as part of the team.

Personal Qualities:

• Motivated;
• Work closely with our customers;
• Excellent communication skills;
• Passionate;
• Professional;
• Progressive;
• People focused.

Training: The training, which the successful applicant will receive, is NVQ Level 2 Business Administration with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email: web@futurestrategies.co.uk or via the Enquiry Form on the website.

Location: Washington, Tyne & Wear

Hours (per week): Monday- Friday 9am-5:30pm

Wage (per hour): £2.60

Vacancy Description:

• Working in a busy Estate Agency delivering Administrative and Customer Service support;
• Meeting and greeting customers;
• Dealing with enquiries both in person and over the telephone;
• Using a computerised system to provide information to clients;
• Producing sales particulars for clients interested in properties;
• Arranging and booking property valuations and viewings;
• Liaising with other members of the team to provide a full service such as energy surveys, mortgage advice etc;
• Diary Management;
• Filing, Faxing and Photocopying;
• Dealing with incoming and outgoing post;
• Data Entry;
• Word Processing;
• Maintaining stationery levels.

Skills Required:

• Good level of general education, especially in Maths and English;
• IT literate with good knowledge of Microsoft packages;
• Good communication skills are essential;
• Willingness to assist customers;
• Provide advice and information;
• Maximise branch profits by offering additional services which may be relevant as part of the team.

Personal Qualities:

• Motivated;
• Work closely with our customers;
• Excellent communication skills;
• Passionate;
• Professional;
• Progressive;
• People focused.

Training: The training, which the successful applicant will receive, is NVQ Level 2 Business Administration with Key Skills and Technical Certificate as appropriate.

Future Prospects:

Progression onto Level 3 with Future Strategies Consulting Limited.

To apply for this position please contact Future Strategies on 0191 2628029, via email: web@futurestrategies.co.uk or via the Enquiry Form on the website.